This cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:
Cancellation Policy
- Cancellations will only be considered if the request is made within 2 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to the sellers/merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
- Koshys Hospital does not accept cancellations after the service is rendered or after 2 days, and no replacement is offered.
Refund Policy
- Refunds will be provided if a particular doctor is not able to give the service.
- Refunds will be provided if we are not able to render the service.
- Refund will be provided within 2 working days or 3 business days